Exercise my right of withdrawal
Exercising my right of withdrawal
In accordance with Ordinance n°2026-2 and Decree n°2026-3 of January 5, 2026 (Art. L221-21 of the Consumer Code), you have a period of 14 days to withdraw from your purchase, without having to provide reasons or pay penalties.
Cancelling my purchase
Fill out the form below to exercise your right of withdrawal. You will receive a time-stamped acknowledgment of receipt by email as soon as possible.
This form constitutes your official withdrawal request. Keep the acknowledgment of receipt that will be sent to you by email.
Processing time
Your request will be processed within 14 days of receipt of this form. You will be refunded via the payment method used for the order.
Contact
For any questions, please contact our customer service.